Ko77 Terms & Conditions – Complete Platform Usage Guidelines

01 General Terms & Applicability

These Terms & Conditions apply to all individuals who use the ko77 platform (ko77.biz) and its applications. "ko77", "we", or "platform" refers to the ko77.biz website and mobile application. "User", "you", or "member" refers to any registered or unregistered visitor.

Accessing or using ko77's services indicates that you have read and agreed to these terms. If you object to any of these terms, please refrain from using the platform.

1.1 Scope of Service

Ko77 primarily offers Sports Betting, Live Casino, slots, and online gaming services. While the platform is operated for users in Bangladesh, ko77 reserves the right to expand, modify, or reduce the scope of its services at any time.

1.2 Language & Interpretation

These terms are provided in Bengali. The Bengali version shall be considered authoritative for interpretation purposes. If any clause is unclear, please contact the ko77 support team.

02 Account Registration & Eligibility

To create an account at ko77, the following conditions must be met:

• You must be at least 18 years old at the time of registration.
• A valid Bangladeshi mobile number is required.
• Your real name, date of birth, and contact details are required.
• Each person may only create one account.
• No one else may create an account on your behalf.

2.1 Identity Verification (KYC)

Ko77 may request a copy of your National ID (NID), passport, or driving licence at any time for identity verification. Withdrawals and certain services may be restricted until KYC verification is complete. All KYC information is kept strictly confidential and is never shared with third parties.

2.2 Account Security

You are responsible for keeping your account login credentials secure. Do not share your password with anyone. If you notice any suspicious activity, contact ko77 Support immediately.

03 Deposit & Payment Policy

Mobile Pay, Nagad, and Rocket are accepted for deposits on ko77. Key deposit terms are outlined below:

• Deposits must be made from a mobile number registered in the user's own name.
• Third-party payments are not accepted.
• Once a deposit is confirmed, funds will be credited to your ko77 wallet automatically.
• Providing an incorrect transaction ID may cause delays in processing.
• Ko77 does not charge any deposit fees, though payment gateway charges may apply.

04 Withdrawal Policy

The following conditions must be met to withdraw winnings or deposited funds from ko77:

• The minimum withdrawal amount is ৳1,000.
• Withdrawals can only be processed from KYC-verified accounts.
• Withdrawals must be made to a payment number registered in the user's own name.
• A maximum of three withdrawal requests can be made per day.
• Processing is typically completed within 15 minutes to 24 hours.
• If fraud is suspected, ko77 may place a hold on withdrawals while an investigation is conducted.

4.1 Bonus Withdrawal

Bonus funds cannot be withdrawn directly. Withdrawals are only permitted after the wagering requirements for the bonus have been met. Each bonus carries its own wagering conditions.

05 Bonus & Promotion Terms

Ko77 offers welcome bonuses, reload bonuses, cashback, and referral bonuses from time to time. Each offer comes with specific terms that should be read carefully before claiming.

5.1 General Bonus Terms

• Bonuses are available to eligible users only; ko77 reserves the right to determine eligibility.
• Each bonus has an expiry date; any unused bonus will be forfeited once it expires.
• In the event of bonus abuse, ko77 reserves the right to cancel bonuses and suspend the account.
• Multiple members of the same household are not eligible for the same bonus.
• Ko77 reserves the right to modify or cancel any bonus offer at any time.

5.2 Referral Bonus

To qualify for the referral bonus, the referred person must successfully register and make a minimum required deposit. Self-referrals and bot-generated referrals are strictly prohibited.

06 Betting Rules

The following rules apply when placing bets on ko77:

• Once a bet is confirmed, it cannot be cancelled.
• All pre-match bets are closed before the match begins.
• Odds in live betting can change rapidly; the odds at the time of bet confirmation are final.
• If a bet is placed at incorrect odds due to a technical error, ko77 reserves the right to void that bet.
• If a match is abandoned or postponed, bets are generally refunded, though specific market terms may vary.

6.1 Cash-Out Policy

Ko77's Cash-Out feature lets you settle your bet while a match is still in progress. The cash-out amount may be higher or lower than your original stake, depending on the current odds. ko77 cannot guarantee that the Cash-Out option will always be available.

6.2 Suspicious Betting Behaviour

If ko77 detects unusual betting patterns on any account, it reserves the right to investigate and void those bets. Betting based on match-fixing or insider information is strictly prohibited.

07 Prohibited Activities

The following activities are strictly prohibited on the ko77 platform:

• Creating or operating multiple accounts.
• Registering using a false or fake identity.
• Artificial betting for the purpose of bonus abuse.
• Placing bets using automated bots or scripts.
• Attempting to hack or bypass the platform's security systems.
• Harassing or defrauding other users.
• Unauthorized use of ko77's brand or logo.
• Using the platform for money laundering or any unlawful transactions.

08 Account Closure & Suspension

Ko77 may temporarily or permanently suspend a user's account under the following circumstances:

• In the event of a terms violation.
• On suspicion of fraud or fraudulent activity.
• On suspicion of money laundering.
• During pending disputes or ongoing investigations.
• At the user's own request (self-exclusion).

8.1 Closure at the User's Own Request

You may close your ko77 account at any time by contacting the support team. Please withdraw your remaining balance before closing your account.

8.2 Self-Exclusion

As part of responsible gaming, ko77 offers a self-exclusion feature. Contact Support to lock your account for a specified period.

09 Limitation of Liability

Ko77 is committed to maintaining the quality of its services. However, ko77 is not liable in the following circumstances:

• In the event a bet fails due to loss of internet connection or a technical issue.
• Transactions delayed due to issues with third-party payment gateways.
• Losses resulting from the user's own disclosure of personal information.
• In the event of service suspension or termination due to government directive.
• In the event of an unforeseen natural disaster or force majeure.

Ko77's maximum liability for direct or indirect losses shall be limited.

10 Terms Changes & Updates

Ko77 reserves the right to update these terms and conditions at any time. When changes are made:

• Users will be notified in advance of any significant changes.
• Continued use of the platform after any update will be considered acceptance of the revised terms.
• The latest version of these terms is always available at ko77.biz/terms-conditions.

10.1 Contact

For any questions or clarifications regarding these terms, please contact the ko77 Help Centre. Our support team is available 24/7 in Bengali.